As soon as you place your order, the item(s) will be mailed to you within two (2) working days. Once you complete the payment there is no option to return your money back.
There are two (2) options to receive your order. a) By Air Mail Delivery and b) By Registered Air Mail Delivery.
Option (b) is a bit more expensive but provides the customer with a tracking number of their order .
For reasons of rationalizasion all orders that exceed two (2) kilos will be mailed to you as registered packages, because of unfortunate experiences we had in the past due to lost shipments.
All our items are carefully packaged, but in case you receive the goods damaged we can replace them as long as you notify us by email, phone or fax within 2 (two) days from the day you receive the package and return the defect items to us.
For the territories of Greece and Cyprus only there is the option of sending any goods by Cash On Delivery. If you live in Greece and you decide to order by this way, then you are responsible to take care of payment upon receipt of goods within ten (10) days. You can also place your order by phone.